Privacy Policy
Condor New Zealand Limited ("Condor", "we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the New Zealand Privacy Act 2020.
This policy applies to information collected through our website at condorcivil.co.nz, by email, by telephone, and in the course of providing our products and services - including water treatment systems, wheel wash and demucking solutions, dewatering and pumping equipment, dust suppression systems, and related equipment hire, purchase, and lease arrangements.
Who We Are
Condor New Zealand Limited is a New Zealand company that specialises in environmental compliance solutions for the civil construction, infrastructure, and resource management sectors. We operate offices and depots in Wellington (Lower Hutt), Christchurch, and Auckland.
What Personal Information We Collect
We collect personal information from you, including information about your:
name
contact information
location
interactions with us
We may also collect additional information in the course of providing our services, including site and project details, communication records, and contractual and transactional records.
We collect some of this information automatically when you use our website, including through cookies and analytics tools. See Section 7 for more detail.
Why We Collect Your Personal Information
We collect your personal information in order to:
conduct hire, lease, and sales of equipment
send updates, marketing materials, and respond to enquiries
We only collect personal information that is necessary for these purposes, and we handle it in accordance with the Privacy Act 2020.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may share it in the following circumstances:
Service providers
We may share information with trusted third-party providers who help us operate our business, such as IT providers, email marketing platforms, payment processors, and logistics partners. These parties are required to keep your information confidential and use it only for the purpose for which it was shared.
Legal requirements
We may disclose personal information if required to do so by law, or in response to a valid request from a regulatory body, law enforcement authority, or court of competent jurisdiction.
Business transfers
In the event of a merger, acquisition, or sale of business assets, personal information held by us may be transferred to the relevant party, subject to confidentiality obligations.
Storage and Security
Your personal information is stored on secure servers located in New Zealand and/or with reputable cloud service providers. We take reasonable technical and organisational steps to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.
While we take these precautions, no data transmission or storage system is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
Marketing Communications
Where you have subscribed to our newsletter or otherwise indicated an interest in receiving marketing communications, we may send you updates about our products, services, projects, and news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly at sales@condorcivil.co.nz. We will process your request promptly.
Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to understand how our website is used. Cookies are small text files stored on your device.
We use the following types of cookies:
Essential cookies: required for the website to function correctly
Analytics cookies: help us understand how visitors interact with our website (e.g. through Google Analytics)
Marketing cookies: used to deliver relevant content, including via LinkedIn tracking
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.
Links to Third-Party Websites
Our website may contain links to third-party websites, including our social media pages on LinkedIn, Facebook, and YouTube. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you'd like to ask for a copy of your information, or to have it corrected, please contact us at:
Condor New Zealand Limited
Email: sales@condorcivil.co.nz
Phone: 0800 115 478
Post: 24 Downer Street, Hutt Central, Lower Hutt 5010
We will respond to your request within 20 working days, as required by the Privacy Act 2020.
If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz or by calling 0800 803 909.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with a revised "Last updated" date. We encourage you to review this policy periodically.